Frequently Asked Questions

What is E-liquid Base UK?

E-liquid Base UK is a trusted online vape shop that was established in Manchester in 2019. It started as a small venture serving the local vaping community and has grown into a global brand with a presence in the UK, the UAE, Spain, and Pakistan.

Do you offer free delivery in the UK?

E-liquid Base offers free delivery on all orders above £30, and they are delivered within 1 to 2 working days. For standard delivery, the charges are £2.99. Stay in tune with our daily news, either for free shipping or discount codes.

Can I return a product if I changed my mind?

Yes, we offer a 30-Days return and refund policy. The customers can return unopened and unused products within 30 days. Read our return and refunds policy in detail to get to know about the returnable and non-returnable products.

What if I receive a faulty or damaged product?

You can contact us at info@eliquidbase.co.uk if you have received a damaged, faulty, or incorrect item within 3 days of receiving it. We may request images or videos for verification.

Are your products safe and legal in the UK?

Yes, all of our products are MHRA-registered and TPD-compliant. These policies ensure that the products meet the UK’s safety and quality regulations.

Where are you located?

E-liquid Base is located at Unit 6, 10-16 Harris Street, Manchester, M8 8EG, United Kingdom

What type of products are available at E-liquid Base UK?

E-liquid Base UK offers a range of high-quality vaping products, including disposable vapes, nicotine salts, e-liquids, pod kits, vape kits, advanced kits, pre-filled pods, coils, accessories, and nicotine pouches.

What is the age requirement for ordering at E-liquid Base UK?

The customer needs to be over the age of 18, as we do not sell vape products to minors or people under 18. We have age verification at checkout.