Device Not Producing Vapour
Check if the pod is fitted correctly. Make sure the battery is charged and the pod has enough e-liquid inside. If using button mode, press the button while inhaling.
Burnt Taste
A burnt taste usually means the coil is dry or the pod is old. Fill the pod and wait 5 to 10 minutes before first use. Replace the pod if the taste stays burnt.
Weak Flavour
Weak flavour can happen when the pod is near the end of its life. Try refilling the pod, closing the airflow a little, or switching to a fresh ELFX replacement pod.
Pod Leaking
Do not overfill the pod. Close the fill port firmly and keep the device upright when possible. Wipe away any e-liquid from the pod base and device contacts.
Battery Not Charging
Use a working Type-C cable and a safe power source. Check the charging port for dust or liquid. If it still does not charge, stop using the device and contact the seller.
Harsh Throat Hit
The nicotine strength may be too high, or the wattage may be too strong. Try a lower strength e-liquid, use Eco mode, or open the airflow slightly for a smoother draw.
Auto-Draw Not Working
Remove the pod and check the base for moisture. Wipe the contacts with a dry tissue. Reinsert the pod firmly and try again. If needed, use the button activation.
E-Liquid Spitting
Spitting can happen if the pod is overfilled or flooded. Remove the pod, wipe the mouthpiece, and take slower puffs. Avoid shaking the device after filling.