Device Not Producing Vapour
Make sure the pod is fitted properly. Check the battery level and charge the device if needed. Also make sure the pod has e-liquid inside and the coil is not burnt.
Weak Flavour
The pod may be old, dry, or low on e-liquid. Refill the pod and wait a few minutes. If the taste is still weak, replace the pod with a new XROS pod.
Burnt Taste
A burnt taste usually means the coil is dry or finished. Fill the pod and wait 5 minutes before vaping. If it still tastes burnt, replace the pod.
Pod Leaking
Do not overfill the pod. Keep the mouthpiece closed properly and store the device upright when possible. Use 50/50 e-liquid instead of very thin or very thick liquid.
Device Not Charging
Check the USB-C cable and charging plug. Clean the charging port gently if dust is inside. Try another cable if the device still does not charge.
Auto Draw Not Working
Remove the pod and fit it again. Make sure the pod base is clean and dry. If the pod is damaged or too old, replace it with a new one.
Gurgling Sound
Gurgling can happen if too much e-liquid enters the centre airflow tube. Remove the pod, wipe it clean, and take lighter puffs. Avoid overfilling the pod.
E-Liquid Spitting
Spitting can happen after overfilling or chain vaping. Let the pod rest for a few minutes. Wipe the mouthpiece and take slow, steady puffs instead of hard pulls.